Frequently Asked Questions
What leasing options are available?
12& 14 months
Are co-living options available?
No
Do you have flexible lease lengths?
Yes
Can roommates sign separate leases?
No
Do you offer individual leases & co-living?
No
Can I request a specific apartment & can an apartment be held?
Yes
Can an apartment be reserved ahead of time?
Yes
Can I choose a specific apartment before I move in?
Yes
Is there a security deposit and is any of it refundable?
Yes, $500, It is refundable
What payments are required before move-in?
Security Deposit and Pro rated Rent
How do I apply for an apartment?
Online or in person
Is there an online application process?
Yes
Where can I submit a rental application?
Online or by mail
What qualifications are needed to apply?
Proof of Income, No Evictions
What screening criteria do you use for applicants?
Background and Credit Checks
When is rent due and how can it be paid?
1st-4th of the month, can be paid online or in person
Do you offer online rent payment options?
Yes
Are there late fees for rent payments?
Yes after the 5th of the month
Do you require a security deposit and how is it handled?
Yes, $500 it is paid before move in
Are utilities inlcuded?
Fully applianced kitchen, Utilities include water, trash, sewer, cable, and landline phone
What utilities are included in the rent?
Utilities include water, trash, sewer, cable, and landline phone
Which utilities are residents responsible for?
Electric,
Is renter's insurance required?
Yes
Can I purchase renter’s insurance through the property?
Yes
Do you allow subletting or short-term rentals?
No
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No
Are housing vouchers accepted?
No
Do you accept Section 8 vouchers?
No
Do residents need to carry renter’s insurance?
Yes
What fees are due at move-in?
Security Deposit and Pro rated Rent
Do you charge an application or administrative fee?
250$ app 250$ admin
Is key fob or code access required for amenities?
Key fob
Are amenities secured and accessible by residents only?
Yes
What are the hours of the clubhouse?
24hrs
What are the hours for the fitness center?
24 hrs
Is the fitness center open 24 hours?
Yes
When is the gym open?
24hrs
What times is the pool open, and is it seasonal?
Seasonal Dusk-Dawn
When can residents use the swimming pool?
During Pool Hours
When is the business center available for use?
During Business Hours
When is the resident clubhouse open?
9-9;30
Can I reserve the clubhouse for private use?
Yes
What times can I access the clubhouse?
Business Hours
When can I use the community laundry room?
In home laundry
What are the hours of the laundry facility?
In home laundry
Is the apartment set up for working remotely?
Yes
Are there coworking spaces or work-from-home-friendly features?
Yes
Are there shared workspaces or meeting rooms available?
Yes
Do common spaces have high-speed internet?
Yes
How do I get my packages/do you have package lockers?
No
Is there a secure package delivery system?
No
Where do deliveries go?
Resident Doors
Do you offer outdoor grilling areas for residents?
Yes
Do you offer valet trash service and/or recycling?
Yes
What trash and recycling services are provided?
No
Are concierge services available?
Yes
What types of concierge or front desk services are offered?
Resident Lifestyle & Hospitality Services
Do you have any community events or resident activities?
Yes, our SUN program hosts daily events
Are social events hosted regularly?
Yes, our SUN program hosts daily events
Do you have a lending program for things like bikes, sporting equipment, etc?
No
Do you have community garden space?
Yes
Do you have DIY space, studio space, or podcast facilities?
Yes
What is the smoking policy?
No smoking
Is smoking allowed in apartments or common areas?
No smoking
Are pets allowed, and what is the pet policy?
One time fee of $500, plus $20 monthly pet rent
Do you have a dog park or pet washing station?
No
What is the parking situation?
First come first serve
Is parking assigned or open?
Open
Are garages or covered parking available?
No
What is your policy on guests staying overnight?
Allowed Guest suite Availble for Rental
Are there quiet hours or community rules I should know about?
Yes quiet from 9pm-9am
What schools are in the area?
Rienhardt University, Etowah High School, River Ridge High School, Sequoyah High School
Which school district is the property located in?
Forsyth County School District
Is rideshare service (like Uber/Lyft) commonly available in the area?
Yes
How far is it to the nearest airport or train station?
Jackson Atlanta International 50 min, Pegasus Run Airport
What is the travel time to the closest airport or transit hub?
Jackson International Airport 50 min, Pegasus Run Airport
Are you near any transportation routes? Which ones?
Woodstock Park and Ride 7.8 miles
Is public transit accessible nearby?
Car dependent
How walkable/bikeable is the community?
Car dependent
What is the walk score or bike score?
Walk Score Bike Score 28/100
Are there sidewalks, trails, or bike paths in the area?
Yes 0.5 sway from Barnett Park
Are there grocery stores or shopping centers nearby?
Crocs at The Outlet Shoppes at Atlanta, The Home Depot, Publix Super Market at Village Shoppes of East Cherokee
What are the closest options for groceries and dining?
Supermercado La Villa, Sprouts Farmers Market, Publix Super Market at The Market at Bridgemill, Downtown Kitchen, Chili's Grill & Bar
Are the apartments furnished?
No
Do you offer furnished or partially furnished apartments?
No
Have any recent renovations been done?
No
When were these apartments built? Have there been any renovations?
Apartments were built in 2006
Are elevators available for resident use?
Yes
Is additional storage available inside or outside the apartment?
Yes
Do the apartments have walk-in or walk through closet options?
Walk in closets are available
Is there a linen closet in the apartment?
Yes
Do the apartments have air conditioning?
Yes
Do apartments have ceiling fans or additional ventilation?
Yes
What type of climate control is included?
Individually controlled themostats
What type of flooring do the apartments have?
Tile and Carpet flooring
Are the floors carpeted, vinyl, or hardwood?
Tile and Carpet flooring
Is there a bathtub or just a shower?
Both
What type of bathroom fixtures are included?
All standard Fixtures
Are washers and dryers available? Are they in the apartment? What kind?
Yes, In home laundry
Do apartments include in-home laundry or access to shared laundry?
In home laundry
Are the washers and dryers full-size, frontload, or stackable?
Washer and Dryer are full size and stackable
Is there a separate laundry room or is it a laundry closet?
Laundry Closet
What kind of appliances and features does the kitchen have?
Stainless Steel Appliances, sink, fridge, stove/range
Is there a disposal installed in the sink?
Yes,
Do apartments have dishwashers?
Yes
Do apartments have dishwashers?
Yes
Is a dishwasher included in each apartment?
Yes
Do kitchens include full-sized appliances?
Yes
Does the apartment come with a microwave?
Yes
Are built-in microwaves included?
Yes
Does the kitchen have a chef's island?
Select Units
Does the kitchen include a dedicated pantry?
Select Units